Terms and Conditions
Welcome to MeraCraft.com (referred to as “we”, “us”, “our” or “MeraCraft”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these Terms, please discontinue using the website.
1. Company Information
The domain name MeraCraft.com is owned by the partners of MeraCraft, a company incorporated under the Companies Act, 2013, having its registered office at:
Shop No. 4, Shivay Complex, Near Nandigram Society,Nana Chiloda, Ahmedabad, Gujarat, India.
This is a static eCommerce platform where users can browse and purchase handcrafted home décor products.
2. Use of the Website
- You must be at least 18 years of age to make purchases on this website.
- You agree not to misuse the website or engage in any activity that may damage or impair the website’s functionality.
- The content, images, and products displayed are for personal, non-commercial use only.
3. Product Information & Pricing
- All products displayed are handcrafted; therefore, minor variations in color, texture, or design may occur. This is not considered a defect.
- We reserve the right to change prices, product availability, and product descriptions at any time without notice.
- Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
4. Orders & Payments
- Orders are confirmed only after successful payment.
- We may cancel an order in case of:
• Payment failure • Stock unavailability • Incomplete or invalid order details
- You will be notified of any cancellation, and refunds (if applicable) will be processed as per our Refund Policy.
5. Shipping & Delivery
- Delivery timelines depend on your location and courier service availability.
- Delays caused by natural events, logistics issues, or government restrictions are beyond our control.
- Once dispatched, tracking details will be provided (if applicable)
6. Limitation of Liability
- MeraCraft shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
• Use of the website • Delay or failure in delivery • Inaccurate product representation
- You agree that use of this website is at your sole risk.
7. Returns, Replacement, and Refunds
- Certain products may be eligible for return or replacement only if they are received damaged or defective.
- We do not accept returns for products once sold. Returns are only accepted if the product received damaged or defective. The product must be returned in its original packaging with all tags and accessories. If replacement is not available, we will issue a refund to the original payment method.
- Products must be returned unused and in original packaging.
- Refunds will be processed only after the returned product passes quality checks.
8. Privacy-Policy
- At MeraCraft.com, we respect your privacy and are committed to protecting any personal information you may provide while using our website.
- MeraCraft.com is a static website and does not store any personal data on its own servers. We do not collect or retain personal information such as names, email addresses, or browsing behaviour.
- All payments made through MeraCraft.com are securely processed via trusted third-party payment gateways (such as Razorpay, PayPal, etc.). Any personal or financial information you provide during the checkout process is handled exclusively by the payment provider in accordance with their privacy policies.
9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms at any time. Changes will be posted here and shall become effective immediately.
10. Contact Information
For any queries or support, contact us:
Email: meracraft7@gmail.com
Phone: +91 79-48001841
Address: Shop No. 4, Shivay Complex, Near Nandigram Society, Nana Chiloda, Ahmedabad, Gujarat, India.
